If the assignment is automatic:
You must make sure that the automatic assignment is activated.
If it is a manual assignment:
A button should appear that says assign barcodes in Home.
It is also important to check in the settings if you have any filter rules activated. If you have any rules, it is important to select collections for which barcodes will be assigned or not, depending on the type of rules you chose.
If after a review of the previous steps you have identified that none of those cases apply, you can contact us through the
online chat and to our email
support@nowinstore.zohodesk.com