Why can't I save my Catalog or the changes made?
Have you made changes to your Catalog or created a new one but cannot save the changes? Do not be scared. There are some steps you must follow to save your Catalog without any problem:
-Make sure your Catalog does not have white pages. If you have deleted products or images and left white pages, you must make sure to delete those pages.
-If you create new layouts and use them on some pages, do not delete the original or delete cells from the original, as this will cause the app to identify the page as blank, and you will not be able to save your changes.
If you still cannot save your changes after doing all this, do not hesitate to contact us, and we will help you.
Related Articles
How can I add the variants individually to my catalog?
Currently it is not possible to do that. The only way to do that is to manually add the same product several times and remove the variants you don't want to display, so it can be time-consuming if you have a lot of variants. To be able to select the ...
How to edit barcode labels and inventory tags?
You can personalize the whole appearance of your barcode labels and inventory tags by dragging and dropping elements located on the left side of the label. You can also edit the dimensions of your paper, the products you want to print labels for ...
How to customize the online catalog?
Catalogs Customization Options The panel located on the top left corner let you customize different aspects of your online catalog: Display options: 4 modes are available: animated, 3d, 2d, slideshow Animated (default mode): Shows a smooth ...
How to add a wholesale contract in a Catalog?
To add a Wholesale Contract to a catalog, you must go to the catalog editor. When you are in the editor, you must select the "+" tool to select the "Wholesale Contract" option. You must make sure to select the "+" option in the position you want the ...
How can I export my Catalog in a CSV file?
Have you finished creating your catalog and need to download it in a CSV file? In our app, it is possible to download it in that format. In the catalog editor, when you select download, you must select Export as CSV. After all that, you can download ...
Popular Articles
How to generate barcodes?
To generate the barcodes with our app, you must do the following: First, you must go to Settings. You must select the type of barcode that you want our app to generate; you must choose any type of the following: When you have already chosen the type ...
Why I can't access Kodbar?
Can't access Kodbar? Here are the reasons why you cannot access Kodbar: -It is possible that your plan has already expired, so it is required that you make the payment of a plan so that you can access the app. -Your trial period has expired, you need ...
Answering your first ticket.
Zoho Desk packs a bunch of features that are expressly there to help you respond to tickets smartly. The first of these, you've already discovered: Auto-Suggest Articles. Zoho Desk pulls up relevant articles on the ticket's content—so you can save ...
How do I set up a password to protect catalogs?
How do I set up a password? Open your online catalog. Click on the setting button located in the top left corner. Activate the Password protection option. Click on the set password button. A new dialog will open where you can set your password, ...
How to customize the online catalog?
Catalogs Customization Options The panel located on the top left corner let you customize different aspects of your online catalog: Display options: 4 modes are available: animated, 3d, 2d, slideshow Animated (default mode): Shows a smooth ...